OverviewSomething's not right—too many disputes, unfair results, or confused members. Maybe you're digging into what went wrong. Here are common issues and fixes.Too Many DisputesPossible causes: Mode too complex, dibs limit too high, poor communication.Fix: Switch to Simple Mode, lower the dibs limit, and share the user guide. Hold a family meeting so everyone understands …
Overview
Something’s not right—too many disputes, unfair results, or confused members. Maybe you’re digging into what went wrong. Here are common issues and fixes.
Too Many Disputes
Possible causes: Mode too complex, dibs limit too high, poor communication.
Fix: Switch to Simple Mode, lower the dibs limit, and share the user guide. Hold a family meeting so everyone understands the process.
Unfair Distribution
Possible causes: No balance rules enabled, big disparity in item values.
Fix: Enable Value Balance or Category Balance tiebreakers. Consider adjusting point allocations or item limits.
Low Confidence Scores
Possible causes: Lots of people ranking the same items. That’s normal when everyone wants the good stuff.
Fix: Review low-confidence assignments carefully. Override where the algorithm got it wrong.
Members Don’t Understand Reasoning
Possible causes: Lack of communication on how the process works.
Fix: Share the user guide, explain the tier system, and answer questions before the next round.