From Sticky Notes to Shared Legacies: My Journey Through Loss and Innovation
Most families don’t realize that many of our most cherished family memories are wrapped up in the things we’ve collected through the years. We spend...
Dispute Form: Choosing a Reason and Writing Your Explanation
Overview Filing a dispute? The form asks for a reason and a detailed explanation. Maybe you’re not sure which option to pick, or how much...
Can I See What Other Members Got?
Overview Curious who got what? Maybe you want to know if your cousin got the painting, or you’re double-checking the totals. Short Answer Only administrators...
Can I Trade Items With Another Member?
Overview You got the tea set, your sister got the necklace—and you’d rather swap. Can the system do that? Short Answer Not through the app...
What If I Don’t Want an Item I Was Assigned?
Overview You got something you don’t actually want. Maybe your tastes changed, or you ranked it before you saw it in person. Here are your...
Tips for Success: Ranking, Dibs, and Disputing
Overview Want to get the most out of the distribution? A few habits go a long way. Maybe you’re new to the process, or you...
Understanding Confidence Scores
Overview Every assignment comes with a confidence score—how certain the algorithm is that you’re the right person for that item. Maybe you’re wondering what the...
Troubleshooting Distribution Issues
Overview Something’s not right—too many disputes, unfair results, or confused members. Maybe you’re digging into what went wrong. Here are common issues and fixes. Too...
When to Accept vs Reject a Dispute
Overview Disputes land in your queue and you have to decide: accept (reassign) or reject (original stands). Maybe you’re not sure where to draw the...